📚 Help center
How can we help?
📘 Guides
Install ECHS Sarthi for the first timeLoad the extension in Chrome or Edge in under two minutes.Update to a new versionReplace the files and reload — without losing any data.Set up AI document readingAdd your own AI key so the extension can read bills and prescriptions.Back up and restore dataMove your data to another computer or recover it after a reinstall.Export staff analyticsSend counts-only usage data to the admin panel yourself.
🛠 Troubleshooting
The side panel does not openWhat to do when clicking ◂ ES Sarthi or the toolbar icon does nothing.“Failed to fetch” while AI is readingConnection or AI-service problems during document reading.The portal logs out by itselfKeep the portal session alive while you work.Sync shows “paused”Why automatic sync waits and how to resume it.Extension installed twiceRemove the old copy without losing data.